Importance of Communication in lean system

"Trust is the foundation of lean. Build it brick by brick with honest and transparent communication."

Thu May 9, 2024

Communication is the support of a functioning system

Here's how it promotes continuous improvement

Transparency and alignment

Clear communication ensures everyone understands common goals, promotes transparency, and keeps teams united toward eliminating waste.

Problem-solving and collaboration

Open communication allows teams to share ideas, identify problems quickly, and collaborate effectively on solutions.

Employee Engagement

When employees feel informed and involved through open communication, they are more likely to engage in the Lean process.

Feedback and learning

Effective communication facilitates the flow of feedback, allowing teams to learn from successes and failures, thereby continuously refining the Lean system.

Building Trust

Honest and transparent communication builds trust between leadership and employees, fostering the collaborative environment needed for success.

Communication is the glue that binds an organization together

  • When employees feel connected to the company's mission, they feel that their work has purpose.
  • A sense of meaning is invaluable and it costs nothing for an employer to develop it.

Good communication is important

  • Clear communication is the best investment, as resistance is often caused by misinterpretations, half-truths, and rumors that prevent change
  • Easy-to-understand written and oral communications should reach all levels of the company.

Communication is a key component to empowerment

  • Provide every employee with equal and direct access to information.
  • Communication that alienates employees who may not be "in the loop."

Open communication is at the heart of Lean and respect for people

  • Employees need to know what is expected of them and how they are performing.
  • Open communication help keep information flowing between employees, departments, and upper management.

Developing advanced communication skills starts with simple conversations

  • Communication skills can be practiced every day in settings ranging from social to professional.
  • you use your communication skills, you open yourself up to opportunities and future partnerships.

By establishing strong communication practices, you can build the foundation of a thriving lean system where everyone is working together toward a common goal: eliminating waste and maximizing value.

Rajul Mistry
Process Consultant